Privacy policy

This privacy policy outlines how we collect your personal information, how your personal information is used and shared when you visit our site (www.thedoggieden.co.uk).

WHAT PERSONAL INFORMATION DO WE COLLECT?

WHAT PERSONAL INFORMATION DO WE COLLECT?

When you visit our site we automatically collect various information surrounding your device, IP address and time zone. Naturally as you browse the site we also collect data about the pages you view, your duration on each page and information about how you interact with the site. This is automatically collected data is commonly know as "Device Information". Device information is collected using both 'Cookies' and the 'log files' associated with our website builder. You can find out more about cookies here.

When you make a purchase from our website or attempt to make a purchase we also collect certain data such as 'Order Information'. The data that we collect under this title includes information such as your name, billing address, shipping address and payment information. Both 'Device Information' and 'Order Information' are collectively referred to as 'Personal Information.

HOW IS YOUR PERSONAL INFORMATION USED?

We use 'Device Information' to gain an insight into how users approach and navigate our site. We would consult 'Device Information' to see analytics on how we can improve our user experience and assess the success of our marketing campaigns. Order Information is used to access the data that we need to fulfil your order. This data helps us process payment information, arrange shipping and issue invoices where applicable. By having direct access to this information we are able to fulfil orders faster and communicate with you if there are any issues surrounding your order. 

SHARING YOUR PERSONAL INFORMATION

Personal information shall remain on our system unless you request us to delete the data surrounding your personal information. We may also share your personal information with third party sites such as Google Analytics to gain information surrounding your user experience and for marketing purposes. You can read more about how Google Analytics uses your personal information here. Alternatively, you are welcome to 'opt-out' of Google Analytics here.